top of page
Privacy Policy
Privacy Policy — Pulse & Play
Last updated: May 2026
Who We Are
Pulse & Play is an e-commerce store operated by Grim Empire Holdings LLC. Our website is https://www.pulseandplay.store. You can reach us at support@pulseandplay.store.
What Information We Collect
When you place an order, we collect your name, email address, shipping address, billing address, and payment information. Payment data is processed securely by our payment provider and is not stored on our servers.
When you visit our site, we may collect non-personal browsing data including pages visited, time on site, device type, and referring URL. This is collected via cookies and analytics tools.
If you subscribe to our newsletter, we collect your email address.
How We Use Your Information
We use your information to process and fulfill your orders, send order and shipping confirmations, respond to customer service inquiries, send marketing emails if you have opted in, and improve our website and product selection.
We do not sell your personal information to third parties.
Cookies
Our website uses cookies to enable basic site functionality, remember your preferences, and collect analytics data. You can disable cookies in your browser settings, though some site features may not function correctly without them.
Third-Party Services
We use third-party services to operate our store, including Wix for website hosting and checkout, and payment processors to handle transactions securely. These services have their own privacy policies governing the data they handle.
Email Marketing
If you subscribe to our email list, you can unsubscribe at any time by clicking the unsubscribe link in any email we send. We do not send marketing emails to customers who have not opted in.
Data Retention
We retain order and customer data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Your Rights
You have the right to request access to the personal data we hold about you, request correction of inaccurate data, and request deletion of your data where legally permitted. To make a request, email support@pulseandplay.store.
Children's Privacy
Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact: Grim Empire Holdings LLC | Email: support@pulseandplay.store
Privacy Policy - the basics
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
What to include in the Privacy Policy
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.
bottom of page